Silversands Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Silversands Casino in relation to your use of the website, account services, games, payment facilities and any other services made available through the platform. By accessing the website, registering an account or using any service, you confirm that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of them, you must not use the website or services.

Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be displayed on the relevant page or communicated before you use the applicable service. Any additional rule forms part of these Terms & Conditions. If there is an inconsistency between a specific rule and these general terms, the specific rule will apply to the relevant activity to the extent permitted by law.

Silversands Casino may update these Terms & Conditions when necessary, including to reflect changes to the website, services, technology or applicable legal requirements. The latest version will be published on the website. You should review the terms regularly. Continuing to use the website after an update has been published indicates your acceptance of the revised terms.

Eligibility and lawful use

You must be at least 18 years old to open or use an account. You must also be legally permitted to participate in online gambling from your location. It is your responsibility to check the laws that apply to you before registering or playing. You must not access or use the website if online gambling is unlawful where you are located, if you are subject to a gambling exclusion, or if you are otherwise prohibited from using the services.

• You must provide accurate, current and complete information during registration and whenever information is requested.
• You must use the website only for your own personal entertainment and not on behalf of another person.
• You must not allow another person to access, use or control your account.
• You must not use the website for unlawful activity, fraud, money laundering or any purpose that could harm the platform or its users.
• You must comply with all applicable laws, regulations, game rules and instructions displayed on the website.

2. Accounts, verification and security

Only one account may be opened for each person unless Silversands Casino expressly permits otherwise. Accounts are personal and cannot be sold, transferred, assigned or used as security. If you open more than one account, provide misleading information or attempt to avoid an account restriction, Silversands Casino may suspend or close the relevant accounts and take any other action permitted by law.

You may be asked to verify your identity, age, address, payment information or source of funds. Verification checks may be completed when you register, before a transaction, when account activity requires review or at any other appropriate time. You must provide documents and information that are genuine, legible and up to date. Silversands Casino may restrict account access or delay the processing of an account activity while checks are being completed.

You are responsible for keeping your login details confidential and for all activity conducted through your account. You must choose secure login information, avoid sharing it with anyone and take reasonable steps to protect the device used to access the website. If you believe that your account has been accessed without permission, you must stop using it and notify Silversands Casino through the available website support channel as soon as possible.

Silversands Casino may suspend, limit or close an account where it reasonably considers that these Terms & Conditions have been breached, information is inaccurate, verification cannot be completed, activity appears unusual or unlawful, or the account presents a security, financial or regulatory risk. Where permitted, you may be informed of the reason for an action. Any decision will be handled in accordance with applicable law and relevant internal procedures.

Account closure

You may request closure of your account at any time through the available account or support process. Before requesting closure, you should check whether any pending transaction, unsettled game or other account matter needs to be resolved. Silversands Casino may retain information after closure where required for legal, regulatory, security, dispute resolution or responsible gambling purposes. Closing an account does not remove obligations that arose before closure.

3. Games, payments and promotions

Game participation

Games are provided for entertainment and involve financial risk. You should only play with funds that you can afford to lose. Game results are determined by the relevant game system and applicable rules. You accept the result of a completed game unless there is clear evidence of a technical or processing error. If a game is interrupted, displayed incorrectly or affected by a system issue, Silversands Casino may investigate the matter and take reasonable corrective action.

You must not use software, devices, scripts, automated systems or other methods intended to interfere with the website, gain an unfair advantage, manipulate game results or obtain information that is not generally available to players. You must not exploit a fault, error, vulnerability or pricing mistake. If you identify a possible error, you should stop using the affected feature and report it through the available website support channel.

Deposits and withdrawals

Deposits and withdrawals are subject to the payment methods, limits, verification checks and processing requirements displayed on the website at the relevant time. You may use only a payment method that you are authorised to use. Payment information must belong to you unless an alternative arrangement has been expressly approved. Silversands Casino may reject, reverse or review a transaction where it is invalid, unauthorised, incomplete or inconsistent with these terms.

You are responsible for checking transaction details before confirming a payment. You may also be responsible for fees charged by your bank, payment provider or other third party. Silversands Casino cannot control delays caused by banks, payment networks, technical failures or events outside its reasonable control. A withdrawal may be subject to identity, account, payment and safer gambling checks before it is processed.

Funds credited to your account must not be treated as available for withdrawal until the relevant transaction has been successfully completed and any required checks have been satisfied. If funds are credited in error, you must not use them and Silversands Casino may correct the balance or recover the amount, subject to applicable law.

Promotions and bonuses

Promotions, bonuses and promotional competitions may be subject to separate terms, eligibility requirements, expiry periods, play-through requirements, game restrictions, withdrawal conditions and other conditions. You must read the terms for an offer before accepting or using it. Unless expressly stated otherwise, a promotion is limited to one eligible person, household, address, device or payment method where relevant.

Silversands Casino may refuse, withdraw or amend a promotion where required by law or where it reasonably believes that an offer has been obtained through error, abuse, collusion, multiple accounts, deceptive conduct or a breach of these Terms & Conditions. Promotional terms do not override responsible gambling protections or any mandatory legal requirement.

4. Responsible gambling, privacy and liability

Responsible gambling

Silversands Casino supports informed and responsible participation. Gambling should remain an occasional form of entertainment, not a way to make money, solve financial problems or recover losses. You should set personal spending and time limits before you play and stop when those limits are reached. Never gamble with money needed for essential living costs, and do not play when you are distressed, affected by alcohol or unable to make clear decisions.

• Use any available deposit, wagering, session or loss controls that suit your circumstances.
• Take regular breaks and keep track of the time and money you spend.
• Do not chase losses or increase stakes to try to recover money.
• Request a temporary break or account exclusion if gambling is no longer enjoyable or is becoming difficult to control.
• Seek independent support from an appropriate gambling help service if you are concerned about your gambling or someone else’s gambling.

Requests for account restrictions or exclusion will be handled through the responsible gambling tools or support process available on the website. A restriction may affect access to games, deposits or other services. You must not attempt to bypass a restriction by opening another account or using another person’s account.

Privacy and communications

Personal information is collected, used, stored and disclosed in accordance with the Silversands Casino Privacy Policy and applicable privacy law. Information may be used for account administration, identity and age verification, payment processing, security, fraud prevention, responsible gambling, customer support, legal compliance and service improvement. You should read the Privacy Policy to understand how personal information is handled.

By using the website, you agree to receive service-related messages needed to operate your account, process transactions, provide important notices or communicate changes to the services. Marketing communications, where available, may be managed using the options provided in the relevant message or account settings.

Website availability and intellectual property

Silversands Casino aims to keep the website accurate, secure and available, but continuous or error-free access cannot be guaranteed. Access may be interrupted for maintenance, updates, security reasons, technical faults, network problems or circumstances outside reasonable control. Website content, names, designs, text, graphics, software and other materials are owned by or licensed to Silversands Casino and must not be copied, modified, distributed or commercially used without permission.

Liability and governing law

To the maximum extent permitted by law, you use the website and services at your own risk. Silversands Casino is not responsible for loss caused by your failure to protect account information, your breach of these terms, unauthorised use of your account, interruptions outside reasonable control or reliance on information that is incomplete or out of date. Nothing in these Terms & Conditions excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded under Australian consumer law or another applicable law.

These Terms & Conditions are intended to operate consistently with applicable Australian law and any other mandatory law that applies to the relevant service or user. Any dispute should first be raised through the available website support process so it can be reviewed. If the matter cannot be resolved, it may be dealt with by a court or other authorised process having appropriate jurisdiction.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that Silversands Casino has waived its right to enforce it later.